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thinkerman
02-05-2009, 09:06
Called this morning to get my hands on the new Gamesday Tickets for 2009

Firstly im looking to enter demon again,, secondly the slightly less price (27 instead of 30), thirdly the GD mini im going to be parting with on ebay to pay for my ticket (they usually go for about 25) and finally will try and get my hands on a seminar ticket to ask some questions about pricing, future releases and so forth...........

Currently ive been trying to get through for 20 mins now, still no joy!

Anyone else in this boat?

Harry
02-05-2009, 09:15
Yes. I guess there is a number of people want to ask those questions after those limited 600 Seminar tickets. :D

thinkerman
02-05-2009, 09:23
Still no joy yet.............. 37 mins later

Harry
02-05-2009, 09:25
It was much easier getting through to get hold of the limited edition rulebooks than this.

thinkerman
02-05-2009, 09:30
It was much easier getting through to get hold of the limited edition rulebooks than this.

It is abit shocking really, they've been doing this how many years now - you'd have thought they would have had extra staff on the phones processing orders or some other facility in place by which to get hold of your tickets for gamesday

Even the stores have to ring the customer line to place orders which only holds up the process even more!

Harry
02-05-2009, 09:35
It is abit shocking really, they've been doing this how many years now - you'd have thought they would have had extra staff on the phones processing orders or some other facility in place by which to get hold of your tickets for gamesday
Agreed ... even if it was just for an hour or so until the rush was dealt with.

thinkerman
02-05-2009, 09:37
I best get my seminar ticket or i will be very very very annoyed

51 mins now of just a ringing phone line - someone PICK UP!!!!!!!!

Harry
02-05-2009, 09:49
And thats the hour mark passed.

**** poor by any standard.

xowainx
02-05-2009, 09:55
Got mine after about ten minutes of ringing after getting on to call waiting just after ten.. Guy said they'd sold about 7 by then, so I wouldn't worry too much about the seminar tickets selling out just yet, even if it is a pain just hanging on the line.

thinkerman
02-05-2009, 09:57
Been hanging on for an hour now!

Might bill the call back to them

Rod Hull
02-05-2009, 10:24
Took 20 minutes of ringing to actually get through (maybe opened the lines late) and then about an hour and fifteen minutes on hold.

Seems they still have a plenty of seminar tickets available.

thinkerman
02-05-2009, 10:26
1:10:03 to get through this morning

Harry
02-05-2009, 11:32
I gave up.

Fredox
02-05-2009, 13:17
Got through about 13:30 ant it took 30 mins until I ordered. there was still seminar tickets available at multiple time slots.

Cane
02-05-2009, 13:20
You have to phone order tickets? I'd imagine it'd be a lot cheaper, easier, and more professional to have an online service for this.

Fredox
02-05-2009, 13:34
The seminar tickets are linked to white dwarf subscriptions. So I guess it's how they check.

boogle
02-05-2009, 13:37
Saturdays are notorious for being bad getting through to Direct sales, they seem to have less people answering the phones, than during the week

Chaos and Evil
02-05-2009, 13:44
They've also cut the numbers of phone sales staff ever since the new website went live.

Damien 1427
02-05-2009, 15:35
They've also cut the numbers of phone sales staff ever since the new website went live.

Given that the damned thing is a bug-addled mess, that was a rather unwise decision.

Netherghoul
02-05-2009, 16:11
nope.
gonna visit Salute 2010 next year.
The mini however I will get from ebay.

Jedi152
03-05-2009, 11:52
A 3 price drop? Yay. When i started going, it was 12, and that was pretty dear for what you got out of the day.

And i've never seen an GD exclusive model i want yet.

Hopefully they've tightened the rules on selling pre-release products after last years Codex Space Marines debacle (sold out in 10 minutes, people were buying 20 at a time for eBay).

Captain Shrike
03-05-2009, 12:28
More like 30 minutes. I got in at half 9 and got one.

boogle
03-05-2009, 13:24
Well unless my sister can get me a free ticket, i think i'll be giving it a miss this year

Crube
03-05-2009, 13:58
Actually the cost of the tickets arent as bad comparatively speaking...

My Mum goes to the Gardeners World event at Birmingham each year, and this yer the tickets are 22 if bought in advance. For a show about gardening, and the ability to buy lots of stuff.

Add in a mini and you're talking the same sort of money...

Oh and if anyone has a spare Ltd Ed mini from this year ;)

Jedi152
03-05-2009, 14:54
Well unless my sister can get me a free ticket, i think i'll be giving it a miss this year
So that's how she gets to the BL stand every year, and knows the staff so well...



Actually the cost of the tickets arent as bad comparatively speaking...

My Mum goes to the Gardeners World event at Birmingham each year, and this yer the tickets are 22 if bought in advance. For a show about gardening, and the ability to buy lots of stuff.

Add in a mini and you're talking the same sort of money...

Oh and if anyone has a spare Ltd Ed mini from this year ;)
It's all subjective of course, but i just don't see the value. To be fair, the last time i went was '98, but my experience wasn't a great one. I was shoved around all day by smelly gamers and reminded why geeks have the reputation they do.

The seminars are good, but you'll learn nothing you won't find on here. You have to queue for about 10 minutes to get to the sales stands, which have less stock than a normal shop does, and the Forgeworld stands will be sold out of anything exciting within the first hour.

But i guess the price is all relative. I certainly wouldn't pay money to visit the Gardener's World show...

boogle
03-05-2009, 15:11
So that's how she gets to the BL stand every year, and knows the staff so well...



It's all subjective of course, but i just don't see the value. To be fair, the last time i went was '98, but my experience wasn't a great one. I was shoved around all day by smelly gamers and reminded why geeks have the reputation they do.

The seminars are good, but you'll learn nothing you won't find on here. You have to queue for about 10 minutes to get to the sales stands, which have less stock than a normal shop does, and the Forgeworld stands will be sold out of anything exciting within the first hour.

But i guess the price is all relative. I certainly wouldn't pay money to visit the Gardener's World show...

You know of her i take it?

She only gets a free ticket as she works for an indy retailer, and last year was i think the 1st year she got a freebie.

The noraml sales stands weren't too bad last year and i pre-ordered my FW stuff for the past 2 years so I can't complain about the queues as i basically bypassed them.

The thing i don't like about the NEC is the lack of decent space in which to hold seminars in

RevEv
03-05-2009, 15:20
If it's any consolation my local GW tried for over an hour to get through to Direct Sales. They don't have a special line so had to queue like everyone else.

Good news for me though - they got me my ticket and a seminar place AND it wasn't me hanging on the phone to do it.

Now, that is customer service!

thinkerman
03-05-2009, 15:48
A 3 price drop? Yay. When i started going, it was 12, and that was pretty dear for what you got out of the day.

And i've never seen an GD exclusive model i want yet.

Hopefully they've tightened the rules on selling pre-release products after last years Codex Space Marines debacle (sold out in 10 minutes, people were buying 20 at a time for eBay).

That was a farce last year - surely they realised what people would be doing, have someone asking for 25 codex's should rise a few eye brows - there were some MAJOR dissapoint kids last year, i felt really bad for them, especially when you have gits buying 10 of them and that there was only a limited supply - It should have been 1 per customer offered at the door!


If it's any consolation my local GW tried for over an hour to get through to Direct Sales. They don't have a special line so had to queue like everyone else.

Good news for me though - they got me my ticket and a seminar place AND it wasn't me hanging on the phone to do it.

Now, that is customer service!

Good customer service would have been to have each store with a small supply of GD tickets, minis and some seminar tickets with an online booking facility so it all wasnt via the phone

Jedi152
03-05-2009, 18:06
You know of her i take it?
She's quite prolific on the BL forums.


That was a farce last year - surely they realised what people would be doing, have someone asking for 25 codex's should rise a few eye brows - there were some MAJOR dissapoint kids last year, i felt really bad for them, especially when you have gits buying 10 of them and that there was only a limited supply - It should have been 1 per customer offered at the door!
It's shocking that it was allowed. If i'd have been there when it was done i'd have asked for the name of the guy who sold them and reported him to head office along with a letter of complaint. What the heck did he think the guy was going to do with 20-odd SM books? Pre-release stuff should be 1 per customer.

Although i might turn up ... i'll be the one standing outside with the placard complaining about goldsword prices. :D

The 2 Black Dragons
03-05-2009, 18:27
although i find it way to expensive, I mean 30/27 pounds no other choice come on!

I know that for example in Germany they have 3 different types of entry ticket the cheapest, I do not recall what the prices are at the moment just for the entry. For all those who just want to go there.

Second entry fee and a coupon fot the special miniature sold there.

The full ticket with T-shirt, miniature, 1 hour earlier entry and I think some kind of poster

But to be basically forced to pay 30/27 pounds or do not go is pretty unfair

But well I supose they need the money

Foolish Mortal
03-05-2009, 20:27
She's quite prolific on the BL forums.


It's shocking that it was allowed. If i'd have been there when it was done i'd have asked for the name of the guy who sold them and reported him to head office along with a letter of complaint. What the heck did he think the guy was going to do with 20-odd SM books? Pre-release stuff should be 1 per customer.

Although i might turn up ... i'll be the one standing outside with the placard complaining about goldsword prices. :D

I agree totally, which is part of the reason why I won't go. I have to rely on the coaches provided by GW, so by the time I get there & get in, you can pretty much guarantee that anything I want will be sold out.

Just out of curiosity, but is anyone planning to boycott GD over the price increases/Greatswords? Or is anyone going, but planning on making there anger known to anyone who will listen?

Probably won't do any good, but who knows....?

RevEv
03-05-2009, 21:22
Good customer service would have been to have each store with a small supply of GD tickets, minis and some seminar tickets with an online booking facility so it all wasnt via the phone

True - but as the offer was open to WD subscribers only and the stores do not hold subscriber details I doubt it would be manageable.

As to whether they could have access to subscriber details is another matter, and one I believe is out of GW's hands and into the realms of the data protection act.

A halfway solution may be to open the lines half an hour earlier exclusively for GW stores, and have subscribers pre-register with the store for tickets.

TheBigBadWolf
03-05-2009, 21:31
I went into GW Dundee the other day for the new WD and was asked if I wanted to go to Gamesday, they are running a bus for it, not sure if that, I didnt really inquire as to the price or if it included tickets as I am skint and will be for some time, so I'm not going :(

Jedi152
04-05-2009, 00:12
Just out of curiosity, but is anyone planning to boycott GD over the price increases/Greatswords? Or is anyone going, but planning on making there anger known to anyone who will listen?

Probably won't do any good, but who knows....?
Probably not, but people have to queue outside for a while before going in. I'm sure it would rattle some cages if a few people with placards were wandering up and down the line handing out "anti-Greatsword" stickers and leaflets.

I'm sure someone might take notice when everyone at GD is proudly displaying a sticker on their shirt saying they think the price is crazy.

Seriously, if i wasn't so lazy, i'd be tempted! :D

thinkerman
04-05-2009, 10:39
Probably not, but people have to queue outside for a while before going in. I'm sure it would rattle some cages if a few people with placards were wandering up and down the line handing out "anti-Greatsword" stickers and leaflets.

I'm sure someone might take notice when everyone at GD is proudly displaying a sticker on their shirt saying they think the price is crazy.

Seriously, if i wasn't so lazy, i'd be tempted! :D

A sticker - why not produce a cheap t-shirt (boost the economy) with something GW fans could take to heart but would also bite GW in the ass?

something like:
"calgar wont take the price rise and neither will i"?

any other ideas?


On the ticket note, i got my seminar tickets now and im hoping to ask some serious questions:

-the universes of fantasy and 40k are now static and not moving - its boring!
-PRICE RISE - grrrrrrrrrrrrr
-spacehulk and its release
-future releases
-specialist games: are they going bye bye just like most of the old catalogue to fantasy flights and other companies ? (FF would do a brilliant job!)

and a few others too, i might put a thread up closer to ask people for questions to put forward to GW

Scy
04-05-2009, 17:35
Two questions;

When do they go on sale for non WD subcribers?
What time do doors open?

I'm looking to get there nice and early, buy any Space Wolf stuff on offer then just come home :D

Harry
04-05-2009, 18:10
any other ideas?

The only thing bigger than the plumes is the price tag. :D

Foolish Mortal
04-05-2009, 18:28
The only thing bigger than the plumes is the price tag. :D

Or how about:

Greatswords, C**p price :D

thinkerman
04-05-2009, 21:57
Or how about:

Greatswords, C**p price :D

Very very nice :)

gonzosbignose
05-05-2009, 09:04
Or how about:

Greatswords, C**p price :D

PMSL...............

:D:D:D

you've made a boring morning in the office more entertaining...

Regards

My name is Daniel and i am a wargamer

thinkerman
05-05-2009, 09:31
Tell me about it - wish there were more gamers this end in the office to talk with!

Foolish Mortal
05-05-2009, 16:15
Very very nice :)


PMSL...............

:D:D:D

you've made a boring morning in the office more entertaining...

Regards

My name is Daniel and i am a wargamer


Thanks guys - just one of those flashes of inspiration :D

huitzilopochtli
05-05-2009, 20:00
Never been to a Games Day before - and frankly never expected to, hence I know next to nothing about it. Just wondering, what time does it start off at? How long does it last? What painting competitions are held? And where can I get one of those T-shirts? :D

Chimera
05-05-2009, 22:24
Sunday 29th September at Birmingham NEC, 10-4.30 if I remember correctly.

I was in my local store today and the blueshirt was on the phone to Mail Order - apparently there are still Seminar tickets available for those who want them. Tickets are on general release on the 30th according to WD.

thinkerman
06-05-2009, 12:39
Will be very lucky if there are any free stuff this GD

T-shirts are about 15+

LordofLizardmen
06-05-2009, 14:51
So how much pounds do you have to pay to get in to see just one company's miniatures and aren't allowed to play with your non-GW armies?

Crube
06-05-2009, 15:04
Entry price is 30, although if you are a WD subscriber you get 10% off - so 27

LordofLizardmen
06-05-2009, 15:07
Entry price is 30, although if you are a WD subscriber you get 10% off - so 27

Is it a one day event or two day? Or like Sakura-con lasts from Friday till Monday?

iandimitri004
06-05-2009, 15:18
I am gonna shoot for 2010 I think.

Jedi152
06-05-2009, 15:42
Is it a one day event or two day? Or like Sakura-con lasts from Friday till Monday?
One day, about 6-7 hours or so.

philbrad2
06-05-2009, 21:11
Yes. I guess there is a number of people want to ask those questions after those limited 600 Seminar tickets. :D

Got yours for this year Harry?

I called Monday lunchtime, through first time, booked 3 tickets (hazards of being a daddy) mini's will be ebay'd.



PhilB
:chrome:

Bob5000
06-05-2009, 21:34
Despite the attraction of the spectacular dioramas and the participation games which I have enjoyed the past 3 gamesdays I will try and give it a miss this year and hold out against pressure from one of my family to go .
30 quid a ticket is too much for me to be kept waiting outside for as long as in previous Gamesdays

Captain Corallis
09-05-2009, 11:34
I reserved my ticket during the week and was pleased to find out that they still had seminar tickets available. Then on Friday I got my package in the post with only the seminar tickets in it, I checked the invoice but it only contained the seminar tickets as well.
Last year I got all of it in the one package so I am wondering should I call up the support line?

Cpt Corallis

Brother-Captain Antilles
09-05-2009, 14:41
I reserved my ticket during the week and was pleased to find out that they still had seminar tickets available. Then on Friday I got my package in the post with only the seminar tickets in it, I checked the invoice but it only contained the seminar tickets as well.
Last year I got all of it in the one package so I am wondering should I call up the support line?

Cpt Corallis

I ordered my tickets and seminar tickets (2 of each) the other day, and the chap told me they'd be posted out separately. I think the entry tickets and mini dont get sent out until they go on general sale, whereas the seminar tickets can come out now.

My store couldnt get through on the Saturday. I tried on Saturday, and Sunday. Finally got straight through and ordered I think on Tuesday. The chap said that they had been so busy over the weekend that they had sold more tickets over the weekend than they did the whole first month last year.

Oh and they've doubled the seminar ticket allocation :D

Crube
09-05-2009, 14:44
Got yours for this year Harry?

I called Monday lunchtime, through first time, booked 3 tickets (hazards of being a daddy) mini's will be ebay'd.



PhilB
:chrome:



*cough*

In need of a mini over here...

Also, do they charge for the seminar tickets, or are they available free of charge?

RevEv
10-05-2009, 22:12
My seminar ticket came through last week, just waiting for the ticket and model (another one on eBay as I DO NOT play Chaos).

Templar Ben
11-05-2009, 00:35
Okay I failed British Swears 101. Could someone fill me in on the deleted letters?

PM as necessary.

loveless
11-05-2009, 04:50
I suggest finding any overpriced boxes (Greatswords, for instance) and burying them with other product.

If there were a sizeable group goint to say, Chicago, to "protest" the price hike, I could maybe get on board. I'd like to see if it'd even be possible to arrange such a feat, lol.

Jedi152
11-05-2009, 07:05
No point protesting at Chicago. US GW staff can't do anything about the prices.

UK Games Day will have all the big names there. It's also GW's main home market, and will attract their interest the most.

Templar Ben: You might have to quote the post you mean, i can't see any bleeped out swear words.

blongbling
11-05-2009, 08:21
As someone who has run security at Games Day a few times, if you protested, i would come over and ask you nicely what you are doing, i would then advise you that this isnt the best place for this and that i suggest you go and enjoy Games Day and let everyone else do the same and that you contact HO about it later. Persist disturbing events and you would most likely be ejected in order to ensure that everyone else who has paid doesnt have a bad day.

Templar Ben
11-05-2009, 11:25
Templar Ben: You might have to quote the post you mean, i can't see any bleeped out swear words.

That one.:)


Or how about:

Greatswords, C**p price :D

Jedi152
11-05-2009, 11:28
I wouldn't really count it as a swear word, it's crap (http://en.wiktionary.org/wiki/crap).

How's that? :p

loveless
11-05-2009, 13:10
No point protesting at Chicago. US GW staff can't do anything about the prices.

UK Games Day will have all the big names there. It's also GW's main home market, and will attract their interest the most.


Yes and no. I was assuming a continuation of protests as opposed to a single event. Admittedly, Games Day isn't the best venue (after all, you just paid money to protest...not overly intelligent), but it would be interesting to see.

Besides, the more places it happens, the more likely the home office will get calls in from the other countries with "...yeah...guess what happened at Games Day X..."

Templar Ben
11-05-2009, 13:26
I had presumed (what with the asterisks) that it was something bad.

Foolish Mortal
11-05-2009, 14:03
I had presumed (what with the asterisks) that it was something bad.


Nah, nothing to bad - I just didn't want to fall foul of any mods, as I'm not to sure where the limit is with swearing.