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orangesm
15-12-2006, 02:22
Fanatic Online Issue 86

It’s time for our December issue of Fanatic Online. Without further ado we’ll jump straight into the articles we have lined up for this month.

First we have the long-awaited Inquisitor Character competition results. For reasons I explained last month these are very late getting published and I apologise for that. As you will see in the article the results are worth the wait. Well done to the runner’s up, Matthew Reynolds and David Laithwaite for two stunning entries. Both are great concepts with some brilliantly executed conversions and paint jobs. The winner of the competition is David Knowles for his fantastic entry. All three will be getting some Inquisitor goodies as prizes. Read it now (http://www.specialist-games.com/assets/FO86InqCharacterComp.pdf).

To win your own cache of Games Workshop miniatures why not enter our many article-writing competitions. Entry is free and your work could end up being seen literally by tens of thousands. Our competitions are always displayed in the lower right-hand column of the home page, have a look at the Warmaster competition that is currently running as there is still plenty of time to enter.

Our next article is by Necromunda Guru, Rob Reiner. Rob has collected together and updated all the Hired Guns from older publications like Necromunda magazine and Gang War so you can use them in Necromunda Underhive. Yep, the Ogryn is back! We’ve kept all of these as House Rules to avoid any confusion about which ones are official or not. Read it now (http://www.specialist-games.com/assets/Necromunda-ForgottenGuns.pdf).

The next article is a fun Mordheim Scenario by Mike ‘Thrasher Kitch’ Kitchenman. Mike is a very hard working hobbyist who is one of the Specalist Game forum mods. You couldn’t meet a nicer bloke. His article is about a Spawn hunting safari deep in the bowels of the cursed city. Read it now (http://www.specialist-games.com/assets/FO82MordSpawn.pdf).

You may be aware that Christmas will soon be upon us and I hope you’ve been buying lots of Specialist Games products as gifts to keep me in my job! To say thank you for that this month I have a bonus article. Last year you may remember that the Christmas issue of Fanatic Online had a festive Necromunda article about the evil Phanta Claws (Fanatic Online Issue 44). Michael Duxbury, the author has returned to his crazy creation with the scenario The Fight before Fistmas (http://www.specialist-games.com/assets/FO86NecFistmas.pdf). It’s a crazy read and contains some marvellous poetry! Read it now.

There are two things that Games Workshop have always striven to achieve – that is high quality products and excellent, nay, outstanding, customer service. Even before I joined the company I’ve always remembered that the customer service has been top-notch. Many moons ago I remember ordering a Chaos Champion model from what was then called Mail Order. The model I was sent was incorrect so I got back on the phone and without even a single quibble they resent me the model and a few extra, unrequested, Chaos bits. I fervently believe that our level of customer service is still as high today.

The trouble is when you work here you start to assume that all other companies also have the same level of customer service. For example, recently I purchased a well known brand of coffee maker. Within a few months the plastic water reservoir had developed a slight crack, whether this was from my use or dud materials I honestly couldn’t say. So I rang their helpline and after numerous and frustrating random button pushes to navigate through their filtering system I finally got to talk to a human (or it could have been a robot – it was hard to tell). Having been indoctrinated into the GW way of customer service I fully expected a “Yes sir, we’ll send a new one straight out to you” type response. Instead I got a cynical, un-polite conversation with the operator giving veiled insinuations that I was trying to pull a fast one and do them out of a plastic water container. In the end they said they couldn’t ‘prove’ who was at fault so refused to send me a new part! Needless to say I won’t be using their products again all over the cost of a relatively cheap component.

If I had a defective or missing part from a Citadel product the experience would have been entirely different. For a start, ringing up Games Workshop Direct means that the first person that answers the phone is a honest to god human (well, they used to Trolls but they’re all human now) who are all hobby experts and will try their hardest to help you straight away. You won’t have to navigate soul-draining computerised phone-filtering systems when you ring them (although you might be in a short queue in very busy periods). The guys on the phone and in our despatch area work very hard to make sure they get your order right first time if they don’t then a quick call will usually solve the matter with no protests. Our staff in the Hobby Centres, the world over, also work very hard, often above and beyond what is needed to make sure all our hobbyists are happy with their purchases.

With that rant out the way, there is just time to tell you that I have a few more updates for the website early next so you might want to pop back then.

For now,
Andy @ Fanatic

That is the issue and now for my basic review

orangesm
15-12-2006, 02:41
First off - the second half of this is an ad for Games-Workshop Customer Service. Not something the Fanatic community really needed to be told in my opinion.

Now the articles themselves:

Inquistor Characters: It was good, I liked 2 of the characters, seemed very original to me. I am curious about everyone elses entries. Yes publishing the top 3 is cool. But were there only 3? I do not think so. If the competations are the source of content, then the top 12 make an article of 3 each week.

Forgotten Guns:
This is a compilation of older hired guns from Ganag War Magazines and Necromunda Magazines, with a few new ones thrown in too. ...

Ok I do not which are new ones, but 2 or 3 of those would have been fine to have in the article. The rest of them - an attempt to have massive content, but recycling content from previous times is a sign that no new content is really being thought about.

Spawn Hunt: A Mordheim scenario that looks like fun. It is some original content, player developped.

Fist before Fistmas: A Necromunda scenario. Looks like good holiday fun, again player developped.

So this month's Fanatic Online - it is a player Magazine (w/ some GW oversight) from where I am sitting.

TKitch
15-12-2006, 04:45
Wow!

I so entirely suck! I hadn't realized my scenario got published! LOL

Darkseer
15-12-2006, 06:33
ALISON CAINE = Alister Caine from Warmachine.
Even the pose and colours are similar.

They've got some neat ideas, but they really need to make it quarterly to make it all worthwhile, then they can expand on a lot of interesting areas. I for one would have liked to have seen a Fistmas battle report.

Jedi152
15-12-2006, 07:40
Wow!

I so entirely suck! I hadn't realized my scenario got published! LOL
I was just about to say: One of the names look familiar to anyone? ;)

Darkseer
15-12-2006, 09:37
Did you get paid for your work? Or is it purely voluntary?

TKitch
15-12-2006, 11:05
Nope, not at all.

We do it to (hopefully) help Keep Specialist Games alive.

precinctomega
16-12-2006, 05:43
I have to say that I was disappointed by this first monthly offering.

The editorial, as mentioned above, was little more than a fan-boy's ravings over GW Mail Order. Not that I don't agree broadly with the sentiment (and have myself been the beneficiary of GW's high customer service standards on more than one occasion), but it really isn't the realm of Specialist Games and mostly sounds like Andy couldn't think of anything else to say.

The content has not increased in either quantity, quality or the standard of formatting and sub-editting. That's not to say that the quality is poor, but that I had hoped that moving FOL monthly would give Andy more chance to pick and choose the very best stuff submitted.

In short, I still find myself longing for the days of the Citadel Journal...

EDIT - Should have mentioned that you can see a number of other entries here (http://www.specialist-games.com/inquisitor/forum_b/topic.asp?TOPIC_ID=8895).

R.

Grimshawl
16-01-2007, 17:50
there is no improvement over having it be a weekly online mag and honestly Andy rambling an extra two paragraphs about nothing to do with specialist games is utter crap to me. This change from weekly to monthly was supposed to improve quality and give Andy more time to work on other aspects of the Specialist Games. Thus far neither result has appeared. All the articles since the mag became an online rag are either fan written or rehashed out of the older printed magazines, no real work on these articles comes from Andy himself, someone can correct me If I'm wrong but I dont believe Andy has ever wrote even one single article for it or even proof read and cleaned up any mistakes in the fan articles he does choose. the new monthly mag delivers bumpkiss, it is effectively simply 1/4 the support the weekly offerings were.

Acolyte of Bli'l'ab
16-01-2007, 18:15
I know what you mean Grimshawl, its pretty redundant really. If there were actual new models (like necrons/dark eldar) for epic and various other stuff, id be much happier and id be spending thousands of pounds on that stuff, but as it stands iv given up lately, and I couldnt care about a chaos sprue with outdated miniatures either.