Too many reasons.
Even though it's not the main one, but prices. Although I can afford GW's products I refuse to buy them on principle from the other additional factors. Having said that, their prices are far to high for the kind of game the company expects you to play. In the last year I've spent more on PP stuff than GW (almost zero) even though PP's prices are on par, if not more expensive than GW.
Because it's all down to attitude. The verbal fanfap that came with Finecast, the lack of QA that came with it and GW corporate's refusal to acknowledge such problems exist. Their embargo to Australia which just smacks of a big company throwing their weight around. How dare their customers buy the product cheap than what they're being gouged for in their own country? The "annual price rise". So much so it you can pretty much set your watch to it (PP knows too well, note how they have their sale at just around the same time).
If you have to raise prices don't be so uppity about it. GW either does not even tell you (like this year) or will be "hey, sucks to be you!" about it. Other companies know they're stepping on their fan's toes by doing such a thing as raising prices and apologise for doing so.
The fact that any other company in this world would be dead in the water with this kind of bad PR and an abusive relationship with their fanbase, yet GW has it's White Knights to valiantly defend them on every forum across the land. If GW changed their "up their own ****" attitude I might consider coming back to them. There is a certain cult of personality that permeates through the company that infects right down to the core at retail. Some of the staff are great. Some are jebends that put many Internet White Knights to shame. It saddens me to see a company I once loved and got me into this hobby that I participate in today to have fallen so far from grace.
We've seen what Mantic have done with support from the fanbase (how many of these people just pledged something to stick it to GW?). They are the GW of days gone by, and this is what makes people want to buy into their game, this is also coupled with from what I have witnessed anecdotally, is simply gamer apathy. Most gamers will simply not get into another game as GW's ones are the ones that everyone plays, so will take the pummelling from GW long after they've stopped using the lube as they simply refuse to break off. This is obviously where Mantic come in, as let's face it they've seen this too.
It's obvious Mantic's models can be used in GW's games. So, hate GW and their prices but like 40k and WHFB? Mantic's got ya covered! Too many people I've tried to get into other games but they refuse to break away from GW's teat as they supposedly "cannot afford it". Then why buy GW's products? Go figure.
But I'm going off at a tangent here. If GW actually acknowledged they're not the only player in town and dropped prices and also changed their attitude toward their fanbase, instead of focussing on the current "churn and burn" policy of get a kid in and have them have 1 big spend, then another at birthday or Christmas and that's it. Get in with you vets. These are your advertising, and they'll tell newer gamers to go elsewhere. GW prices their models as for a skirmish game, but their games are far larger than that.
GW, your attitude towards your long term fans stinks. Change this and you'll get a lot more people spending money.
Phew, rant over.
