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Thread: Well-managed release

  1. #1

    Well-managed release

    Amidst all the usual whining about, "iv seen teh tralers ma nids is borked!11!1![/nerdrage]", I think it's worth drawing attention to the availability of FAQs.

    My rulebook arrived, I went to the GW website to see if there were any FAQs for any of my codexes.... and there they were waiting: every single one of them. Now that's a well-managed project and a timely release.

    GW haven't necessarily got this quite right every time in the past, but this time: just right

    Definitely deserves holding up in the s***storm of the usual change-fearing rage.
    RIP Slippery Jim DiGriz

  2. #2
    Commander LawrencePhillips's Avatar
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    Re: Well-managed release

    Still nothing from FW though

    Would be nice if there were some articles covering examples of the more complicated aspects such as cover & wound allocation.

    But on the whole, not bad

  3. #3
    Chapter Master wilsonian's Avatar
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    Re: Well-managed release

    I have to say while they made a mistake with my order they have more than covered my disappointment. So far so good GW
    My Imperial Guard thread. Some nice Tanks
    Imperial Guard on hold while I build my BA army, sorry for the lack of updates.

    Flame On - Northwest UK GW forum
    ***My Wanted List***

  4. #4
    Chapter Master The bearded one's Avatar
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    Re: Well-managed release

    Go to GW general, you'll find some problems down there with it, guaranteed.
    Sometimes a post is so rotten I have to respond like dr.Cox
    Quote Originally Posted by Lord Dan View Post
    This just reinforces my belief that all the cool players live in the Netherlands.
    -- My Dwarven painting log -- My Lizardmen painting log -- My Scurrying Skaven painting log -- My nurgle beastmen painting log --My Tau cadre painting log -- My knights of the white wolf -- My Ork painting log
    ---> Newest: 23-5-2013; Finished Riptide, broadsides and pathfinders ---> New: 13-5-2013; Lizardmen, tournament pictures, Won best painted army!

  5. #5

    Re: Well-managed release

    Based on a call to gw customer service 1000's of books have not left memphis. These are the ones to customers who preordered on day one. They stated they were over whelmed with orders. Even with problem they are closed today for the holiday and tomorrow. Would not call this a well managed release. Ordered on June 22 and do not expect the book until July 9 th

  6. #6

    Re: Well-managed release

    Well the FAQs are not exactly awesome jobs either.
    There are contradictions between some, example being Tyranid whips vs GK halberds. 2 FAQS, same question, 2 different answers!
    Also some things that would have been easy fixes are not done.
    Tau units can split fire using the target lock wargear. There is a new USR called split fire. The Tau do not have it. Now they no longer have the wargear either! The FAQ just says the target lock does nothing! wtf!

  7. #7
    Chapter Master duffybear1988's Avatar
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    Re: Well-managed release

    I disagree with the OP - the FAQ's are rush jobs with very little thought or planning going into them. It's almost like they couldn't be bothered after they produced such a lovely book.

    They really need to put out some more FAQ's ASAP. It's not hard, all they have to do is check on here and see all of the problems being listed everywhere!

  8. #8

    Re: Well-managed release

    Isn't that normal for a release though? They release rules, community spots errors or contradictions and a couple of months later they FAQ.

    30,000 pairs of eyes are always going to spot errors better than 3 pairs.
    RIP Slippery Jim DiGriz

  9. #9

    Re: Well-managed release

    Quote Originally Posted by omegoku View Post
    There are contradictions between some, example being Tyranid whips vs GK halberds. 2 FAQS, same question, 2 different answers!
    There are issues with the FAQs, but not this one. Now the "modifiers to a specific value" go after the "normal" modifiers, so GK are I1 against a whip
    Dwarfs: 2W-0D-0L
    Skaven: 4W-1D-0L
    Sisters of Battle: 2W-0D-1L
    Necrons: 2W-0D-0L / (5th: 3W-3D-1L)
    (Tyranids: 6th: 1W-0D-0L / 5th: 9W-4D-9L) (Army sold)

  10. #10

    Re: Well-managed release

    Well-managed release.. Right. I'm still waiting for my rulebook and ordered it the day they became available. The FAQs? Not that great either.

  11. #11

    Re: Well-managed release

    Quote Originally Posted by Kriegschmidt View Post
    Isn't that normal for a release though? They release rules, community spots errors or contradictions and a couple of months later they FAQ.

    30,000 pairs of eyes are always going to spot errors better than 3 pairs.
    Okay but you did not address the undelivered preordered books still in the warehouse

  12. #12
    Chapter Master Hulkster's Avatar
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    Re: Well-managed release

    IT went well

    Except some people dd not get their book or are still waiting for it.

    The Faqs were only available after 1000 on the day of release instead of the night before like 8th fantasy. This meant confusion on the day and no one had anything ready.

    The Faqs are pretty terrible over all. Better than nothing mind.

    I would say this was worse than normal for GW with 8th Fantasy release being the best job they have done so far.

    I am not saying it is terrible, just not their best work.
    God had to give Jack Bauer immunity on the sixth commandment "Thou shalt not kill". If he hadn't, Jack would've considered God to be a terrorist and God knows what happens to terrorists.

    Jack and Jill went up the hill. Only Jack came down. Jill was a *********** terrorist.

  13. #13

    Re: Well-managed release

    Quote Originally Posted by tiger g View Post
    Okay but you did not address the undelivered preordered books still in the warehouse
    Sure - I can appreciate that that's a huge disappointment for those affected. It seems so far though that that is a relatively small number of people.

    Interested in qualification of how the FAQs are terrible. Of course they're not perfect: see my previous comment about user-review-triggered FAQs a few months after release. Nothing new there. But at least everyone had a document straight away which allowed them to use their existing codex with what is a substantial rules rebuild.
    RIP Slippery Jim DiGriz

  14. #14
    Chapter Master Hulkster's Avatar
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    Re: Well-managed release

    Quote Originally Posted by Kriegschmidt View Post
    Sure - I can appreciate that that's a huge disappointment for those affected. It seems so far though that that is a relatively small number of people.

    Interested in qualification of how the FAQs are terrible. Of course they're not perfect: see my previous comment about user-review-triggered FAQs a few months after release. Nothing new there. But at least everyone had a document straight away which allowed them to use their existing codex with what is a substantial rules rebuild.
    But they should have had them available before the release so that poeple could relay their concerns then, or at the very least the day before so that people could print them off for the next day.

    They are also bad because they are just that, bad. The 8th Ed ones were much better, and they had to deal with far more substantial changes. This was very poor by GW standards
    God had to give Jack Bauer immunity on the sixth commandment "Thou shalt not kill". If he hadn't, Jack would've considered God to be a terrorist and God knows what happens to terrorists.

    Jack and Jill went up the hill. Only Jack came down. Jill was a *********** terrorist.

  15. #15
    Chapter Master The bearded one's Avatar
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    Re: Well-managed release

    Quote Originally Posted by Hulkster View Post
    But they should have had them available before the release so that poeple could relay their concerns then, or at the very least the day before so that people could print them off for the next day.

    They are also bad because they are just that, bad. The 8th Ed ones were much better, and they had to deal with far more substantial changes. This was very poor by GW standards
    Releasing FAQs the day before the release of a new edition, in order to adress pressing concerns people have about a ruleset they don't actually know yet.

    Also, I actually can't even remember the 8th edition FAQs.. they did quite a decent job over the months though, even if they neglected the gyrocopter and ruined the flamecannon! Grargh!
    Sometimes a post is so rotten I have to respond like dr.Cox
    Quote Originally Posted by Lord Dan View Post
    This just reinforces my belief that all the cool players live in the Netherlands.
    -- My Dwarven painting log -- My Lizardmen painting log -- My Scurrying Skaven painting log -- My nurgle beastmen painting log --My Tau cadre painting log -- My knights of the white wolf -- My Ork painting log
    ---> Newest: 23-5-2013; Finished Riptide, broadsides and pathfinders ---> New: 13-5-2013; Lizardmen, tournament pictures, Won best painted army!

  16. #16
    Chapter Master Yodhrin's Avatar
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    Re: Well-managed release

    Quote Originally Posted by The bearded one View Post
    Go to GW general, you'll find some problems down there with it, guaranteed.
    Lets be honest though, if GW offered a steak dinner on solid gold plates free with every purchase, and let you keep the plate, people would be on Warseer complaining that the gold plates made the steak go cold too fast

  17. #17

    Re: Well-managed release

    Quote Originally Posted by The bearded one View Post
    Releasing FAQs the day before the release of a new edition, in order to adress pressing concerns people have about a ruleset they don't actually know yet.
    This

    Quote Originally Posted by Hulkster View Post
    ...or at the very least the day before so that people could print them off for the next day.
    This poor chap clearly still has a dot matrix printer, which takes hours to print a 4 page document. We should club together to buy him a new one.

    And Hulkster, I'm going to press you on this: bad in what way?
    Last edited by Kriegschmidt; 04-07-2012 at 14:30.
    RIP Slippery Jim DiGriz

  18. #18
    Chapter Master Hulkster's Avatar
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    Re: Well-managed release

    Thanks for the sarcasm. It takes me at least 1 hour to get to my nearest GW store and it was opening at 0930. I wanted to get there then to get my book and playtest. The Faqs were not out the day before so I could not print them out ready for the next morning. I thought it was quite reasonable to get them at least the day before so that we could be ready. To be honest we were not even 100% that there would be FAQs, GW never said they were coming out.

    Now the Faqs are bad because they leave a lot of questions unanswered from what I understand. Something do not make perfect sense. I haven't had a chance to play with them yet as I haven't had a chance to get a game. So I am talking about what people have said. But with a read though a few of them I have found them to be a little lacking. Especially compared to the 8th ed ones, which is all I am comparing them to.

    I prime example though of a problem is the weapons Dante and Astrogarth are armed with. With the Faq it gives the impression that it should be In1 when used. But this isn't clear. I have no problem with balancing issues or anything like that, those only come with time, but this is a piece of equipment on a popular character and it is not clear how is weapons is handled. Also originally the necron faq had no way fr the night scythe to allow its contents to disembark, though this was changed.

    Now the reason I said sometime before is that sometimes people get the book early, and other times questions are raised just by the FAQ. I don't think this has happened this time, but it might of. They were ready 2 weeks before. What would be the harm in letting us see them early? But I see your point and it is valid. I stand by it should have been released the day before.

    Like I said it is not terrible, it is just poor by GW standards.

    Anything else about my opinion that offends to so much you need to leave sarky comments?
    God had to give Jack Bauer immunity on the sixth commandment "Thou shalt not kill". If he hadn't, Jack would've considered God to be a terrorist and God knows what happens to terrorists.

    Jack and Jill went up the hill. Only Jack came down. Jill was a *********** terrorist.

  19. #19

    Re: Well-managed release

    I've got no problem with the timing of the FAQs. You had to wait a whole 30 minutes after buying the rulebook before the FAQ was available? How about use that time to read the rulebook? That's a #firstworldproblem if ever I heard one.

    I do have a problem with the quality of the FAQs... arbitrary, inconsistent and half the time answering questions no-one would ask (while missing questions that are blindingly obvious). The 8th Ed Warhammer ones were the same - though IIRC they were updated fairly quickly.

  20. #20
    Chapter Master Hulkster's Avatar
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    Re: Well-managed release

    you miss my point.

    I had no way to have a copy of the rules there in the store that day. It is not a serious problem. I never said it was. I am just saying it wasn't ideal and it is a factor that makes it worse than there last big rules update release, Fantasy 8th.

    That is all. Again I will reiterate THIS WAS NOT A TERRIBLE RELEASE BY ANY STANDARDS. IT WAS JUST A POOR ONE BY GWs ALREADY HIGH STANDARDS.

    Anyone would think I was dragging the company over hot coals just because I don't agree with the TC
    God had to give Jack Bauer immunity on the sixth commandment "Thou shalt not kill". If he hadn't, Jack would've considered God to be a terrorist and God knows what happens to terrorists.

    Jack and Jill went up the hill. Only Jack came down. Jill was a *********** terrorist.

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