Sorry if this isn't the right place to post this complaint. I'm not really sure where to go though.
Awhile ago I ordered some models from Forgeworld. Some of the models were so badly warped they were unusable. I contacted customer service and they told to E-mail back the broken parts. I did so and got no response. A time latter I tried again. They told me to E-mail them the parts and again I got no response.
At this time I'm considering the models a loss. I'm not too happy as these are really expensive models. I like Forgeworld models and would like to buy more but will not because of what happened.