Windows 10 is in an awkward phase at the moment - not enough patches are out to solve all of the issues on all the different makes of PCs/Laptops/Phones.

With Windows it's a case of waiting a few years for the current version to work, just in time for them to upgrade again. Unless you are a fan of community patches that is, in which case there is probably a lot out there.

Does this link help at all? Pretty basic, but may be something you haven't tried.