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moose
08-02-2010, 20:28
The FW order confirmation email and website displays a telephone number of; +44 115 916 8177.

However this doesn't work, or may have been down today. So GW customer services were happy to help me out...

The following is another contact number for Forgeworld not on the website/emails;
+44 115 900 4995


Moose.

Deamon-forge
08-02-2010, 21:03
depending if you in UK or ROW depends on the phone number. also iv tryed to ring the fax number a few times lol......dumb i no

moose
08-02-2010, 22:39
I was ringing in the UK from a mobile.


Moose.

Narf
08-02-2010, 23:33
so why add the +44, it should just be 0115 xxxxxxxx

moose
09-02-2010, 10:16
I put it in for anyone.

It doesnt matter if you dial +44 or just start with 0 or not...


Moose.

carlospictor
10-02-2010, 11:13
And I can confirm it works, and the staff answered it straight away.

An order I placed 5th January hadn't turned up, and they helpfully identified the problem and will be sending it express delivery.

Thumbs up from me!